1. Information We Collect

We collect your name, email address, phone number, shipping address, date of birth, and order details when you use our website.

2. Order Information

Order information helps us confirm purchases, prepare shipments, arrange delivery, process returns, and provide customer support.

3. Cash On Delivery

We accept Cash On Delivery only. We do not collect, process, or store credit card, debit card, or online payment details.

4. How We Use Information

Information is used to process orders, arrange deliveries, respond to enquiries, improve services, and provide relevant updates you have requested.

5. Marketing Communications

With your consent, we may send promotional offers, newsletters, product updates, and shopping recommendations. You can unsubscribe whenever you choose.

6. Cookies

We may use cookies and similar technologies to remember preferences, maintain shopping cart information, improve functionality, and understand website usage.

7. Local Storage

Selected products and cart information may be stored locally on your device to provide a smoother shopping experience.

8. Data Protection

Data is transmitted through encrypted connections and stored using reasonable security measures with access restricted to authorized personnel.

9. Information Sharing

We never sell or rent customer information. Information is shared only when necessary to fulfil orders or provide requested services.

10. Delivery Partners

Trusted delivery partners receive only the information required to complete shipments and are expected to handle customer information appropriately.

11. Analytics

We may use analytics tools to understand general website traffic, product interest, and visitor behavior without intentionally identifying individual customers.

12. Data Retention

We retain information only as long as reasonably necessary for orders, customer support, legal requirements, dispute resolution, and legitimate business purposes.

13. Data Requests

You may request access, correction, or deletion of personal information, subject to applicable legal requirements and reasonable verification.

14. Children’s Privacy

Our website is not intended for children who cannot legally provide personal information without appropriate parental or guardian involvement.

15. Policy Updates

We may update this Privacy Policy when our practices, services, technologies, or applicable requirements change.

16. Privacy Questions

For privacy questions or data requests, please use the website’s available support options. Requests will be reviewed within a reasonable timeframe.

1. Acceptance of Terms

By browsing this website or placing an order, you accept these Terms and Conditions. If you disagree, please discontinue using the website.

2. Website Usage

You agree to use the website lawfully and avoid activities that could damage, disrupt, misuse, or interfere with website operations.

3. Product Information

We provide product descriptions, images, prices, and specifications as accurately as possible. Minor variations in colour, packaging, or appearance may occur.

4. Product Availability

Product availability may change without prior notice. We may limit quantities, discontinue products, or cancel unavailable orders when necessary.

5. Pricing

Displayed prices may change without prior notice. The applicable price is the price confirmed when your order is accepted.

6. Orders

Submitting an order creates a request to purchase. Orders may be reviewed, verified, accepted, delayed, or cancelled before dispatch.

7. Cash On Delivery

All orders are Cash On Delivery only. No advance or online payment is collected when placing an order through the website.

8. Customer Information

Customers must provide accurate names, phone numbers, and delivery addresses to support successful order confirmation and delivery.

9. COD Refusal

Repeated refusal or failure to accept confirmed Cash On Delivery orders may result in ordering restrictions or future order verification.

10. Order Cancellation

Cancellation requests may be accepted before dispatch. Once an order has shipped, cancellation may no longer be available.

11. Shipping Policy

Orders are generally dispatched within 24 hours after confirmation, with estimated delivery of 2–5 business days depending on location.

12. Delivery Delays

Delivery estimates may vary because of courier delays, weather, holidays, operational disruptions, incorrect addresses, or circumstances beyond reasonable control.

13. Delivery Attempts

Customers should remain available during delivery attempts and ensure someone authorized can receive and pay for the Cash On Delivery parcel.

14. Returns

Eligible products may be returned according to the applicable Return and Refund Policy and must satisfy specified return conditions.

15. Damaged Products

Damaged, defective, or incorrect products should be reported promptly with relevant order information and supporting photographs when requested.

16. Refunds

Approved refunds for eligible returns are processed after inspection and may be provided through available bank transfer, UPI, or store credit options.

17. Promotional Offers

Promotional offers may have separate eligibility requirements, validity periods, product restrictions, or usage limits that customers must follow.

18. Intellectual Property

Website content, images, graphics, designs, descriptions, and other materials may not be copied, modified, or distributed without permission.

19. Third-Party Services

Courier, hosting, analytics, and other service providers may support website operations and may operate under their own applicable policies.

20. Limitation of Liability

Our liability is limited to the value of the relevant products purchased. We are not responsible for indirect losses or uncontrollable courier delays.

21. Force Majeure

We are not responsible for failures or delays caused by events beyond reasonable control, including natural disasters, outages, strikes, or transportation disruptions.

22. Terms Updates

These terms may be updated periodically. Continued use of the website after changes indicates acceptance of the revised terms.

23. Severability

If any provision becomes invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted.

24. Agreement

By placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.

1. Return Period

Eligible items may be returned within 14 days of delivery, subject to the conditions outlined in this policy.

2. Eligibility

Returned items should generally be unused, undamaged, and in original packaging with included accessories, labels, and applicable tags intact.

3. Non-Returnable Items

Certain digital products, personalized items, perishable goods, opened hygiene products, and other specified items may be non-returnable.

4. Return Request

Customers should submit a return request within the applicable 14-day period and provide their order reference for verification.

5. Return Approval

Return requests are reviewed based on product condition, order details, eligibility requirements, and the reason provided for return.

6. Return Pickup

Approved returns may be collected by a designated courier. Customers should keep the product securely packed and ready for collection.

7. Return Inspection

Returned products are inspected after reaching the designated facility. Refund eligibility is confirmed after the inspection process is completed.

8. Cash On Delivery

All purchases use Cash On Delivery only. No advance or online payment is required when placing an order.

9. Refund Processing

Approved refunds are processed after successful return inspection and verification of the returned product.

10. Refund Methods

COD refunds may be issued through bank transfer, UPI, or store credit, depending on the available refund option selected.

11. Refund Timeline

Approved refunds are generally processed within 5–7 business days after inspection and final approval.

12. No Cash Refunds

Pickup agents do not provide cash refunds. Approved refunds are processed separately through the applicable refund method.

13. Damaged Items

Damaged, defective, or incorrect products should be reported within 48 hours of delivery with photographs and relevant order details.

14. Damaged Product Resolution

Verified damaged or incorrect products may qualify for replacement, refund, or another suitable resolution based on availability.

15. Exchange Requests

Exchanges may be offered for eligible products where replacement inventory is available and applicable return conditions are satisfied.

16. Rejected Returns

Returns may be rejected if products show use, damage, missing components, altered packaging, or other conditions affecting eligibility.

17. Return Shipping

Return collection arrangements depend on product eligibility, return reason, delivery location, and available courier services.

18. Final Review

Return and refund decisions are made after reviewing the product condition, order information, reported issue, and applicable policy requirements.